​Social media is used to deliver services in this practice. Our office policies on social media are outlined
below. Social media includes online communications to seek and share information, provide
professional services, and send and receive information. Examples include emails, texting, blogging,
Facebook, and Instagram. Please note that social media may not protect your privacy and is considered
public communication.
Search Engines
Search engines are not used to seek information about you. A rare exception would be during a crisis
when your therapist would have reason to suspect that you may be in danger to yourself, or others and
your therapist has exhausted other resources. Should this ever occur, your therapist will document it in
your clinical record and discuss it with you at your next session. If you should use search engines to seek
information about your therapist, we recommend that you discuss any concerns that you may have with
your therapist at your next session.

Texting
Worth It uses the HIPAA compliant platform, Spruce for texting. Worth It staff will respond to text
messages during office hours. If experiencing a crisis, do not text your therapist since texting is only
checked and responded to during office hours. During a crisis, use the 988 Suicide and Crisis Lifeline by
dialing 988.

Emails
Emails to your therapist’s worthittherapy.com may not be secure or confidential. Email content related
to therapy sessions needs to be emailed through our HIPAA compliant documentation service,
TheraNest. Emails are not to be used for emergencies and crises since your therapist checks and
responds to emails only during office hours. During a crisis, use the 988 Suicide and Crisis Lifeline by
dialing 988.

Friends
Friends or contact requests from current or former clients on social networking sites may compromise
confidentiality and our therapeutic relationship and are not accepted. There will be no friending via
social networking sites such as Facebook and Instagram. If there is content you wish to share with your
therapist from your social media site, bring it to your therapy session for discussion.

Blogs
Worth It does not follow current patients or former patients on blogs. Doing so may negatively influence
our therapeutic relationship. We may sometimes publish a blog on our professional Website and offer
information about our practice. We have no expectation for you or any patient to read our blogs. If
there is content you wish to share with your therapist from your online site, you may bring it to your
next session for discussion.

Location-Based Services
There are privacy concerns related to location-based services on mobile phones. If you have GPS
tracking or a location-based device on your mobile phone, it may compromise your privacy and provide
a clue that you are a therapy patient due to your regular check-ins.

Separate Accounts
The Worth It social media accounts are used solely for professional matters regarding our practice. We
will not reveal any information about you on our professional account nor will we have an online
relationship with you on our professional site. You are not expected to respond or comment on anything
that we post. We will not respond to any comment you may have online. If you have a concern about
anything we post, please make your therapist aware of it during your next session so that it can be
discussed. Our therapists have personal accounts which are separate from our professional account and
are used for non-professional activities. No information about you will be posted on our personal or
professional accounts.

Business Review Sites
You may find Worth It on sites such as Yelp, Yahoo Local, Bing, or other places which list businesses.
Some of these sites include forums in which users rate their providers and reviews. Many of these sites
comb search engines for business listings and automatically add listings regardless of whether the
business has added itself to the site. If you should find Worth It on any of these sites, please know that
this listing is not a request for a testimonial rating, or endorsement from you as a client. The American
Counseling Association’s Ethics Code prohibits clinicians from requesting testimonials from marketing
purposes. The National Association of Social Workers Ethics Code does not specifically prohibit asking
for testimonials from former clients. Based on the ethical codes and professional discretion, Worth It
will not request or publish testimonials.
​
If you have any questions about our social media policy, please let us know. Should there be any
changes to this policy, we will inform you.