Clarity and communication are essential during times of high stress. It is with this principle in mind that Worth It staff wish to share with you our efforts and considerations as we continue to navigate through these difficult and uncertain times. Our hope is that you will use the information presented here to make informed decisions about your care. Please note that the information presented here is ever-evolving and will be updated frequently as the situation and safety recommendations change.
All Worth It therapy sessions will be conducted virtually using our HIPAA-compliant teletherapy apps through Dec. 31, 2020. We will re-evaluate our plans to resume in-office visits in the New Year. Continuing telethearpy allows us to maintain social distancing while continuing to monitor the situation and build an effective return-to-office plan based on the most up to date information. This date is subject to change based on virus progression and CDC/WHO recommendations.
Insurance coverage and teletherapy:
United Healthcare has authorized in-full payment for telehealth services between March 1 - June 18, 2020 for those clients with mental health benefits as a part of their plans. United has extended telehealth coverage; an official end date is not known.
Medicare has authorized coverage for telehealth services indefinitely.
We anticipate these dates will likely be extended until the end of calendar year 2020.
When office visits resume, our safety protocols are as follows:
Clients will be required to sign a waiver prior to first in-office appointment
Screening of all clients and staff prior to clinic entry
Client and staff temperatures will be taken at point of entry
Appointments will be scheduled on the half hour to reduce overlap of clientele moving in/out of clinic
Sessions will be held to 53 minute hours in order to allow ample time for cleaning office space between clients
Clients are required to wear masks at all times inside clinic; therapists will also be wearing masks
Clients will be required to utilize hand sanitizer before/after use of equipment (ie. buzzies, ball toss, etc.); all equipment will be wiped down with bleach wipes between clients
Upholstered furniture will be covered with plastic coverings so it may be wiped with bleach wipes between clients
All surfaces will be wiped with bleach wipes between clients
These requirements may differ from safety protocols set in place by Foundational Concepts